At Madison Apartment Group, we are committed to providing our residents with quality living environments and outstanding service. We value the opinions and comments of our residents. In fact, we consider their feedback to be a crucial part of fulfilling our commitment to them. In an effort to further engage our residents in this process, we partnered with SatisFacts Research, a national resident satisfaction research company, to conduct an extensive online survey of our residents earlier this year.
Now we have begun a partnership with ResidentSurveys.com, a division of SatisFacts Research, to provide an online Resident Feedback Service called InsiteTM. Going forward, Madison residents will receive emails surveys when they move in or submit a service request. The surveys are completely voluntary and take less than a few minutes to complete.
The feedback from the surveys will assist us in improving and expanding our level of service to our residents.
If you are resident at a Madison community and you would like to update your contact information to participate in the surveys, please send an email to firstname.lastname@example.org or contact your management office today.